TimelyCare Virtual Services
¾Ã¾ÃÈÈ experiencing emergency medical situations requiring immediate attention should call 911.
¾Ã¾ÃÈÈ has partnered with TimelyCare to provide free health and well-being resources to all students. TimelyCare provides virtual access to medical and mental health services anywhere in the U.S., 24/7 at no cost to students.
This comprehensive platform supports your well-being with flexible, confidential services accessible from any web-enabled device — including your phone, laptop, or desktop.
Available Services
- ²Ñ±ð»å¾±³¦²¹±ôÌý– On-demand or scheduled access to licensed medical providers for common concerns like colds, flu, sinus infections, allergies, and more — anytime, anywhere.
- °Õ²¹±ô°ì±·´Ç·ÉÌý– 24/7, on-demand access to mental health professionals for immediate support about anything you’re experiencing — no appointment needed.
- Scheduled Counseling – Speak with a licensed counselor via scheduled virtual appointments (up to 12 sessions per year). Evening and weekend slots are available for added flexibility.
- Health Coaching – Meet with a certified health coach to support lifestyle goals like better sleep, stress management, nutrition, or weight management.
- Psychiatry (by referral only) – Limited psychiatric services are available through TimelyCare by referral. ¾Ã¾ÃÈÈ must first contact Elon Counseling Services at 336-278-7280 to determine eligibility. To qualify, students must demonstrate:
- Financial need or hardship
- A familial barrier to accessing recommended care
- Urgent need for acute stabilization (e.g., disruption to sleep, hygiene, appetite)
- Group Sessions – Participate in virtual guided meditation, yoga, and other themed sessions offered regularly throughout the year.
How to Get Started
- Visit the
- Register using your Elon email address and full name
- Start using services on any device — available 24/7 nationwide, including during breaks and holidays
For additional information, questions, or if you’re unsure which service is right for you, contact Jana Lynn Patterson, dean of student health and well-being and associate vice president for Student Life, at patters@elon.edu.
Frequently Asked Questions
Who can use TimelyCare?
Any ¾Ã¾ÃÈÈ student. We welcome and encourage all ¾Ã¾ÃÈÈ, graduate and law students to register and access the full array of services.
How much does a TimelyCare visit cost?
Zip, zero, zilch! TimelyCare services are free to all ¾Ã¾ÃÈÈ students.
Is there technical support for TimelyCare?
Yes! There is 24/7 phone, email and chat support available on the .